privacy policy

The https://viversantarem.pt/ website is the property of Viver Santarém, which is the controller of your personal data.

We have adopted this Privacy Policy, which sets out how we process the information collected by https://viversantarem.pt/, which also provides the reasons why we should collect certain personal data about you. You should therefore read this Privacy Policy before using https://viversantarem.pt/.

We take care of your personal data and are committed to guaranteeing its confidentiality and security.

Personal information we collect:

When you visit https://viversantarem.pt/, we automatically collect certain information about your device, including information about your browser, IP address, time zone, and some of the cookies installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, which websites or search terms directed you to the Site, and how you interact with the Site. We refer to this automatically collected information as "Device Information". In addition, we may collect the personal data you provide (including but not limited to First Name, Last Name, Address, Payment Information, etc.) during registration in order to fulfill the agreement.

Why do we process your data?

Our main priority is the security of customer data and, as such, we can only process minimal user data, only what is absolutely necessary to maintain the site. The information collected automatically is used only to identify potential cases of abuse and to establish statistical information about the use of the site. This statistical information is not aggregated in any other way that identifies any specific user of the system.

You can visit the site without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the site's features, or wish to receive our newsletter or provide other details by filling in a form, you may provide us with personal data, such as your email address, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but you may not be able to take advantage of some of the site's features. For example, you will not be able to receive our newsletter or contact us directly from the site. Users who are unsure about what information is mandatory can contact us at [email protected].

Your rights:

If you are a European resident, you have the following rights in relation to your personal data:

  • The right to be informed.
  • The right of access.
  • The right to rectification.
  • The right to erase.
  • The right to restrict processing.
  • The right to data portability.
  • The right to object.
  • Rights in relation to automated decision-making and profiling.

If you wish to exercise this right, please contact us using the contact details below:

General Contacts
T: +351 243 300 900
(Cost of a landline call).
E: [email protected]

R. Prof. Américo Marino 2,
2005-444 Santarém

In addition, if you are a European resident, please note that we process your information to fulfill contracts we may have with you (for example, if you place an order through the Site), or otherwise to pursue our legitimate business interests listed above. In addition, please note that your information may be transferred outside of Europe, including Canada and the United States.

Links to other sites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for other websites or the privacy practices of third parties. We encourage you to be aware when you leave our site and to read the privacy statements of each and every site that may collect personal information.

Information security:

We protect the information you provide to us on computer servers in a controlled and secure environment, protected against unauthorized access, use or disclosure. We maintain reasonable administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of personal data in your control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or if you would like to discuss any matter relating to individual rights and your personal information, you can send an email to [email protected].

cookies policy

What are cookies?

As is common practice with almost all professional websites, this site uses cookies, which are small files downloaded to your computer, to improve your experience. This page describes what information they collect, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however this may downgrade or 'break' certain elements of the site's functionality.

How do we use cookies?

We use cookies for various reasons, detailed below. Unfortunately, in most cases, there are no industry-standard options for disabling cookies without completely disabling the functionality and features they add to this website. It is recommended that you leave all cookies if you are not sure whether you need them or not, in case they are used to provide a service that you use.

Disable cookies

You can prevent the setting of cookies by adjusting your browser settings (see your browser's Help for how to do this). Please be aware that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies will generally result in the deactivation of certain functionalities and features of this website. It is therefore recommended that you do not disable cookies.

Cookies we define

  • Account-related cookies

    If you create an account with us, we will use cookies for the management of the registration process and general administration. These cookies will usually be deleted when you log out, but in some cases they may remain afterwards to remember your site preferences when you leave.

  • Cookies related to logging in

    We use cookies when you are logged in so that we can remember this action. This prevents you from having to log in every time you visit a new page. These cookies are usually removed or cleared when you log out to ensure that you can only access restricted features and areas when you log in.

  • Cookies related to e-mail newsletters

    This site offers newsletter or e-mail subscription services and cookies may be used to remember whether you are already registered and whether to show certain notifications valid only for subscribed/unsubscribed users.

  • Order processing related cookies

    This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

  • Cookies related to surveys

    We periodically offer surveys and questionnaires to provide interesting information, useful tools or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide accurate results after changing pages.

  • Cookies related to forms

    When you submit data via a form such as those found on contact pages or comment forms, cookies can be set to remember the user's details for future correspondence.

  • Site preference cookies

    To provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. To remember your preferences, we need to set cookies so that this information can be called up whenever you interact with a page affected by your preferences.

Third-party cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you may encounter through this website.

  • This site uses Google Analytics, which is one of the most widespread and reliable analytics solutions on the web, to help us understand how you use the site and how we can improve your experience. These cookies can track things like how long you spend on the site and the pages you visit, so that we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

  • Third-party analytics are used to track and measure the use of this website so that we can continue to produce attractive content. These cookies may track items such as the time you spend on the site or the pages you visit, which helps us understand how we can improve the site for you.
  • We periodically test new features and make subtle changes to the way the site looks. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience while on the site, while we understand which optimizations our users appreciate the most.
  • As we sell products, it's important for us to understand the statistics on how many visitors to our site actually buy, and so this is the kind of data that these cookies will track. This is important to you as it means we can accurately make business predictions that allow us to analyze our advertising and product costs to ensure the best possible price.
  • The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times a particular ad is shown to you.
    For more information about Google AdSense, please see the official Google AdSense privacy FAQs.
  • We use advertisements to offset the costs of running this site and to provide funding for future developments. The behavioral advertising cookies used by this site are designed to ensure that you are provided with the most relevant advertisements whenever possible, anonymously tracking your interests and presenting similar things that may be of interest to you.
  • Various partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers access the site via one of our partners' sites, so that we can credit them appropriately and, where applicable, allow our affiliate partners to offer any promotions that may provide you with the opportunity to make a purchase.
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